Warranty Details
Uni-Spotter Warranty Details
Welding and Plasma Warranty Details
Warranty Return Procedure:
Please call 980-500-1015 to speak with customer service and troubleshoot your product over the phone. If the problem cannot be resolved, the customer service person will issue an RGA number for the return of the product.
United States Repair Location:
H&S Autoshot Repair & Warranty
302 Rolling Hill Rd. Mooresville, NC 28117
Service phone: 980-500-1015
Repairs
Please be sure the RGA number is on the outside of the box and inside the box is your name, email, phone number, return shipping address and a description of the problem you are experiencing. Once we receive your product, we will be in touch with you within 3 business days to acknowledge receipt and to tell you if it is in or out of warranty.
Non-Warranty Repairs: You will be contacted to confirm the repair is non-warranty and provided a quote to repair your product. We will request a credit card number or purchase order to process the repair in 3-5 business days. We will make 3 attempts to contact you (email and/or phone) over the course of 10 days. If we do not hear back – we will either return your item freight collect or dispose of the item after 30-days
Warranty Repairs.
It is extremely important that this Uni-Spotter be registered immediately by the owner. If for any reason, the Registration cannot be completed on-line at www.hsautoshot.com, the purchaser should mail the following:
H & S Autoshot
Warranty Registration
PO Box 4472
Mooresville, NC 28117
The model, serial number and date of deliver of this Uni-Spotter must be supplied if it is not indicated on the bill of sale. The owner should retain the original bill of sale in the event it might be required to provide proof of purchase.
